emmzzi: (Yarr!)
[personal profile] emmzzi
One of the things I sometimes do at work is train up "listeners", a safe, non-management neutral ear, who people can talk to if they are stressed about things. These people are not the "people who have to do things" in an official way, but can support conversations with people who do things to fix things. Not counselling, just a talk-it-through person who can make useful referals if the individual wishes.

Good or bad idea for cons? We could describe them at opening, and why they are there, and they can have the DCM hotline number for emergencies...?

Date: 2012-04-11 12:31 pm (UTC)
From: [identity profile] alexmc.livejournal.com
I can say that this sounds like a good idea to me but it would need a lot of thinking. Personally I would not like to turn up to Ops and discuss personal issues there.

I wonder how these people could be recognised by those who need their services.

Sometimes excellent services provided by the convention go unnoticed. For example despite being told there was going to be one it was only two days into the convention before I found out where the "quiet room" was.

Thankfully I had a hotel room which was closer than the quiet room but that isn't always the case.

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