emmzzi: (Yarr!)
[personal profile] emmzzi
One of the things I sometimes do at work is train up "listeners", a safe, non-management neutral ear, who people can talk to if they are stressed about things. These people are not the "people who have to do things" in an official way, but can support conversations with people who do things to fix things. Not counselling, just a talk-it-through person who can make useful referals if the individual wishes.

Good or bad idea for cons? We could describe them at opening, and why they are there, and they can have the DCM hotline number for emergencies...?

Date: 2012-04-11 05:04 pm (UTC)
ext_51095: Gaspodia (Default)
From: [identity profile] gaspodia.livejournal.com
You are right, I should rephrase that as "what I would expect the main function of the Ops team to be". Or maybe a combination of Ops/Programme Ops at an Eastercon and those plus the info desk at a Worldcon.

Thank you [livejournal.com profile] alexmc and [livejournal.com profile] fjm, I think you have just given me Ideas :)

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